Terms of Service

Last updated August 17, 2026

The service

The App You Want builds, hosts, and improves custom software for you, run by David French. You apply, and if we can build it, you get an offer page stating what your first version includes. That written scope is what is being sold.

Billing

The standard rate is $25 a week. Your first payment of $100 covers your build and your first 4 weeks. After that, billing is $25 per week, unless a different rate was stated in your approval email. You can cancel anytime and billing stops at the end of the period you have paid for.

The guarantee

Your first version is ready in 7 days or less from your payment. If it is not, you get a full refund of everything you have paid. After your app is live, ongoing payments are for hosting, running, and improving the app and are not refundable once a period has begun.

Improvements

You can submit improvement requests through your client portal, one at a time, each completed in 7 days or less from being started. A request is one focused change or addition. Larger asks may be split into multiple requests or quoted separately, and you will always know which before any work begins. Bug fixes are always free and do not count as requests.

Hosting and cancellation

Your app is built, hosted, and operated by us. If you cancel, the app is taken offline at the end of your paid period. Your data is always yours: ask and you get a complete export, before or after cancellation.

Code ownership

The code stays with The App You Want while you are subscribed. That is what makes the weekly rate possible: we host it, maintain it, and keep building on it, so you never have to hire a developer. It is standard technology with nothing proprietary in the way, and any competent developer could take it over.

Once you have been subscribed 12 months or more, you can take a complete copy of the code, free, with full rights to run it or change it with any developer. Before 12 months, you can pay the balance of your first year and take the code early, at the same $25 a week, with no penalty.

If you sell your business, the app transfers with it and the new owner takes over the subscription. If The App You Want ever shuts down, you get the complete code and your data handed to you at no charge.

What you own, item by item

Yours from the first day, subscribed or not, and never ours:

Yours the moment you take your copy of the code, under the section above:

You take all of that with full rights to run it, change it, sell it with your business, or hand it to any developer you choose. It is not a license with a leash on it.

What stays ours: the shared building blocks our platform is made of, which many client apps are built on, plus our own site, our tools and our process. When you take your copy, those shared parts come with it, permanently, and you can run and change them inside your app however you want. The one thing you cannot do with them is resell the platform itself as a competing app building service. Nothing in your app depends on a secret of ours. If we vanished tomorrow, a working copy would still run.

Your domain and your app store accounts

The domain is yours. While you are subscribed we register it and pay for it so you do not have to think about it. Ask at any time and we move it into a registrar account in your own name, at no charge.

App store accounts are always opened in your name, never ours, and you own them outright. Apple charges $99 a year and Google charges $25 once, paid by you to them directly. You invite us in as an admin so we can build, upload and submit for you, and you can remove that access whenever you want. We will never publish your app under our own account.

Where your data lives

In the United States. Your app's database and its file storage run on managed PostgreSQL and private storage in Amazon Web Services US East. The app itself runs on Vercel in the same US region. Email is delivered by Resend and text messages by Twilio, both United States companies.

The pages of your app are served through a global network so it loads quickly wherever your customers are, but your data is stored and processed in the United States only.

How your app is protected

We are a small company. We do not hold SOC 2 or ISO certification and we will never claim we do. The companies underneath us do carry those programs: Amazon Web Services and Supabase for data, Vercel for hosting, Stripe for payments, Twilio and Resend for messages.

Backups and getting your data out

Ask on any day, subscribed or canceled, and you get a complete export of your database and your files, free, in standard formats you can open and load anywhere. There is no fee and no notice period for that, ever.

If your data is ever lost through a fault on our side, putting it back is our job and our cost, not yours, and not something you have to argue about.

If you want a copy of everything on a set schedule, monthly or weekly, ask and we set it up for you.

Records and signatures

In apps that carry contracts, approvals or payments, the app writes a permanent record every time someone accepts, approves, submits or records something: who did it, what they did, and when, against a version of the document that cannot be quietly edited afterwards. Those records stay for the life of your account, they appear in the printable file for the job, and they are included in your export.

That is a strong business record and it is designed to hold up in a dispute. It is not a certified electronic signature service such as DocuSign, and we will not pretend it is. If your work needs certified signatures, we integrate a provider whose account is in your name, and their fee is between you and them.

Artificial intelligence

Your app's data does not go to an AI model. Contracts, signatures, names, addresses, phone numbers, payment details and uploaded documents stay inside your app and its database. No app we build calls an AI service unless you asked for an AI feature, and if you did, it runs on a key in your own name so you can see exactly what it costs and switch it off.

What we do use AI for is our side of the relationship: the messages you send us, our own notes, and recordings of calls with us are worked on with AI tools that help us support and build. That is our conversation with you, not your customers' records.

Payments in your app

Money never passes through us. Your app connects to a payment account in your own name, normally Stripe, and the money goes straight to your bank. We do not hold your funds, we are not a payment facilitator, and we take no percentage of what your app earns.

Card numbers never touch our servers or your app's code. The processor collects them on their own secure pages and hands back a token. Their processing fee is charged to you by them at their published rate.

If there is ever a breach

If we find out that anyone reached data they should not have, we cut the access and rotate the keys first, then we tell you in writing within 72 hours of finding out. You get what happened, what was reached, when it happened, and what we have done about it. We do that whether or not the law in your state requires it.

If your own customers have to be notified, the notice is yours to send, and we give you everything you need to send it, including the exact list of what was affected.

What happens as your app grows

Hosting, the database, file storage and our own email are included in the $25 a week, and that rate does not go up because your app got popular. If your app ever grows to where the infrastructure genuinely costs more than the rate covers, we come to you with the real numbers before anything changes, and you decide what to do. You will never get a surprise bill from us.

Services that charge by usage are yours and are billed to you, so they scale with your business rather than with our patience:

We tell you the rate before we switch any of it on, and nothing metered gets turned on behind your back.

The software as it is

We build your app with real care and we keep it running, and the guarantee above stands behind the first build. Past that, no software is ever flawless and we cannot promise it will be. Your app and everything we provide come as they are and as available, without warranties of any kind, whether spoken, written, or implied. That includes the implied warranties of merchantability, fitness for a particular purpose, and non infringement. We do not warrant that your app will be uninterrupted, error free, or perfectly secure, or that it will meet a purpose we did not agree to in writing. Deciding the app is right for your business and your customers is yours to make.

Limits on our liability

These are the same limits every software company sets, so that a service you pay a weekly rate for cannot turn into an open ended bill. They run from us to you, and they do not touch the money back guarantee or our promise to hand over what is yours.

We are not liable for indirect, incidental, special, or consequential losses, or for lost profits, revenue, data, or goodwill, even if we were told they were possible. That covers things like sales you believe you missed, or a knock on cost to your business, rather than a direct loss we caused.

For everything else, our total liability to you for all claims connected to your app or these terms, taken together, is capped at the greater of one thousand dollars or the fees you paid us in the twelve months before the claim.

Nothing here limits anything that the law does not allow us to limit, including liability for our own fraud or willful misconduct.

Acceptable use

We will not build or host anything unlawful, deceptive, or harmful, and we may decline any application or request for any reason. If a payment is refunded under the guarantee, both sides simply walk away.

Contact

David French, david@davidfrench.io